Questions to Consider when Building Your Learning and Development Strategy

For sales organizations thinking about building a learning and development strategy, there are questions that you need to consider in each of the following areas: Alignment,Strategy,Infrastructure and Engagement.

Alignment:
- Do you have buy-in from the key decision makers within the organization?

- Are the core values of your organization reflected in your learning and development plan?

- Have you communicated your vision and mission for your learning and development strategy clearly throughout the sales organization? Has it been embraced?

Strategy:
- Have you mapped and formalized your sales process? Is it integratabe within the global sales, marketing and supply processes of the organization? Is it flexible enough to support cultural differences?

- Have you communicated the sales process to the organization?

- What sales tools do you envision will accompany each step of the process?

- Have you established a method for managing and tracking the effectiveness of your sales plan?

Infrastructure:
- Who are the key players on your learnng and development team?

- What are their roles for carryiing out your learning and development strategy? And do they have what they need to carry out their roles effectively? Motivation and desire? Knowledge and skills? Tools and resources?

- What systems are in place (LMS) for managing the learning process efficiently?

Engagement:
- How enthusiastic are the learners about the future of the organization? the future of their jobs?

- How willing are the learners to contribute to the success of your sales organization?

- How motivated are the learnes to attain and apply new knowledge and skills?